This Refund Policy describes how refunds are handled for coaching, consulting, and training services purchased through our website.
For multi-session programs, unused future sessions may be refundable if you cancel with reasonable notice before they are delivered. Completed sessions are non-refundable.
If you need to cancel or reschedule, please notify us as early as possible. Short-notice cancellations or repeated no-shows may be treated as delivered sessions at our discretion.
If you purchase a seat in a group training or masterclass, refunds may be available prior to a specified cutoff date. After the cutoff, we may offer a seat transfer or credit at our discretion.
Digital tools and materials delivered as part of the Service are non-returnable once accessed. If you experience access issues, we will help restore access or provide a suitable alternative.
If the Service does not meet your expectations, tell us immediately. Many issues can be resolved by clarifying goals, adjusting the format, or providing additional resources. Our aim is to create value and measurable progress.
We may deny a refund where there is abuse of the policy, misrepresentation, or repeated short-notice cancellations that prevent other clients from booking time.
Email us at contact@andreykareev.com with your name, the program or session details, dates, and the reason for your request. We will review your request promptly.
We may update this policy to reflect changes in our services or legal requirements. The latest version will always be available on this page.
Effective date: when you first use the Service after this version was published.